The security of your data at casibom is our highest priority. This page clearly explains what information is collected, why it is collected, and how it is kept secure.
How casibom Keeps Your Information Safe — At a Glance
Every data transfer on casibom is protected by 256-bit SSL encryption. Your personal information and payment data are always transmitted and stored in encrypted form.
Casibom collects only the information strictly necessary to provide its services and complete KYC verification. No unnecessary personal data is requested.
Casibom never sells members' personal information to advertisers or data brokers. Your data is used exclusively for casibom's own services.
Casibom does not store card numbers, PINs, or payment account passwords. All payment processing is handled directly through certified payment gateways.
Casibom members can view, correct, or request deletion of their stored data at any time by reaching out to the support team.
Casibom's servers operate in compliance with international data protection standards. Regular security audits and penetration testing are conducted.
Important: This Privacy Policy constitutes the agreement between casibom and its members regarding the collection and use of data. By creating an account or using casibom's services, you are agreeing to this policy.
Casibom places the highest priority on protecting the personal data of its members in Bangladesh. This Privacy Policy is written in plain English — because casibom believes every member has the right to clearly understand how their information is handled. No complex legal jargon, just straightforward answers.
This policy applies to both the casibom website and mobile app. As casibom operates under a Curaçao eGaming licence, it is required to comply with international data protection standards — and this policy reflects those standards.
If you have any questions about any part of this policy, contact our support team — casibom's representatives are ready to walk you through everything in Bengali.
Casibom only collects the information necessary to provide its services properly. The types of data collected fall into three categories:
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identity Information | Name, Date of Birth, NID Number | Account Registration & KYC |
| Contact Information | Mobile number, email | OTP, Notifications, Support |
| Financial Information | BKash/Nagad number, transaction history | Deposit & Withdrawal Processing |
| User Behavior | Game History, Bet Records, Login Times | Account Activity Verification |
| Technical Information | IP address, device information, browser | Security & Fraud Prevention |
Casibom uses the information it collects solely for the specific purposes outlined below. It is not used for any other purpose.
Casibom establishes a legal basis for every use of data — whether contractual necessity, legal obligation, or member consent. Promotional communications are only sent to members who have explicitly opted in and are not under self-exclusion.
Casibom does not sell your data to anyone — unconditionally. However, limited information may be shared with trusted partners in specific circumstances.
To be clear: casibom does not sell or share your information with any advertising networks, data brokers, or marketing companies. All third parties with whom data is shared are bound by casibom's strict confidentiality agreements.
The casibom website and app use cookies and similar technologies. Cookies are small data files stored in your browser that help improve site functionality.
Maintaining login sessions and storing security tokens. The site cannot function without these cookies.
Your language preference and previous game settings are remembered for a personalized experience.
To understand which pages are most visited. Data is collected anonymously.
To detect fraud and bot activity, and to protect accounts and the platform.
Cookies can be disabled through your browser settings, though doing so may limit some site functionality. casibom does not use third-party advertising tracking cookies.
Casibom employs multiple technical and organizational measures to keep your data secure — security is built across the entire system, not just at the encryption layer.
Data for active accounts is retained for the duration of membership. After an account is closed, certain data must be kept for a minimum of five years to meet legal obligations. All data is permanently deleted after that period.
Please note: While casibom maintains the highest security standards, no internet-based service can guarantee absolute security. Keep your password strong and make sure 2FA is enabled.
Every casibom member has a set of rights over their personal data — rights that are not just written on paper, but fully actionable in practice.
Contact support to find out what information casibom holds about you. A response will be provided within 30 days.
If any of your information is incorrect, you can request a correction through your profile settings or by contacting support.
You can request the deletion of data that is no longer subject to legal retention requirements. This happens automatically when an account is closed.
You may request a copy of your own data — delivered in a readable format.
You may request that we stop processing your data for specific purposes.
To stop promotional communications, you can opt out via your profile settings or by using the unsubscribe link in any email.
To exercise any of your rights, email support@casibom-taka.com or reach us via live chat. casibom typically responds within 30 business days.
Casibom strictly enforces an 18+ age policy. We do not knowingly collect information from minors. If an underage account is identified, it is immediately closed and all associated data is deleted.
If a parent or guardian believes their child under 18 is using casibom, they should contact support immediately. casibom will review the account and take the necessary action.
For Parents: Monitor your teenager's internet use at home. If you have any concerns, contact casibom support — we are always ready to help.
Casibom may update this Privacy Policy from time to time — due to legal changes, new services, or improvements to data protection. The method of notifying members will vary depending on the nature of the changes.
If you have any questions, concerns, or complaints regarding the Privacy Policy, please contact casibom directly. casibom's dedicated privacy team is able to respond in Bengali.
Casibom believes that transparency and openness are the foundation of long-term trust. We welcome any questions you may have — because asking means you are informed and care about your own data.
Top 2 Most Frequently Asked Questions About Privacy & Account